I complete orders as quickly as possible in the order received. Items will be mailed first class mail via USPS unless otherwise requested.
Your package will be shipped first class international. The USPS does not quote any delivery time estimates for first class international shipping, and it can take anywhere from 2 to 6 weeks, and possibly longer, for international packages to arrive, depending on where you are located worldwide. This is not something I have any control over once your package is mailed, and I cannot guarantee any specific delivery time frame. Please allow at least 6 weeks for delivery before assuming the possiblity of a lost package.
Please note that international customers are responsible for any customs fees or duties that may be applied by your country.
REFUNDS AND EXCHANGES:
My goal is to create sturdy high-quality custom metal tags for your critters. If you receive your tag and you are not happy for any reason, please contact me (via "contact" link on bottom). If I have made an error I will of course remake the piece for you right away. If you have made a typo or other error I will give you a discount on a replacement tag. I want you and your pets to be happy with your purchase!